GENERAL MANAGER
Company: Pure Barre
Location: New York
Posted on: October 19, 2024
Job Description:
Make your application after reading the following skill and
qualification requirements for this position.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Pure Barre is a leading boutique fitness business and is the #1
barre concept in North America. We provide not just an amazing
workout for our clients (and staff!), but also a place where we can
go to feel empowered, be held accountable, find support, motivation
and gratitude for ourselves and others in order to live healthier
lives. We invite you to join our team as we grow our supportive and
meaningful community!COMPANY OVERVIEWPure Barre is a leading
boutique fitness business and is the #1 barre concept in North
America. With 17 Pure Barre locations and 5 CycleBar locations in
the New York City metro area, Fraser Road Acquisitions is one of
the largest fitness organizations in an ultra urban market.
We have an ongoing commitment to elevate, inspire, and strengthen
one another. We embrace humanity--- all races, colors, religions,
genders, gender identities or expressions, sexual orientations,
national origins, genetics, abilities, ages, educations, opinions,
cultures, ethnicities, languages spoken, beliefs, sexes,
ancestries, citizenships, and marital statuses are welcome. Our
community is where you belong.
KEY RESPONSIBILITIESReporting directly to the Director of
Operations & Product, the General Manager is the heart and soul of
our Pure Barre studios. The General Manager is a key influencer in
building the Pure Barre brand, runs the daily operations and
long-term strategies of the assigned studio(s), and oversees the
development of all studio sales staff. This position is integral to
the FRA team.JOB RESPONSIBILITIESSpecific responsibilities and
duties of this role include the following:
Sales
- Key driver of revenue growth and sales
- Meet financial goals, such as but not limited to: revenue,
labor cost, COGS, etc.
- Maintain active leadership presence, assist, and coach the
studio team through the sale process to meet/exceed revenue
goals
- Implement sales process to schedule prospects into introductory
classes
- Generate new leads using grassroots marketing, networking and
paid social media campaigns
- Utilize POS system (ClubReady) to generate sales, run revenue
and sales reports, track client journeys and identify opportunities
to grow client loyalty
- Communicate monthly studio revenue goals to staff and update
staff on progress throughout the month
- Calculate month-end commission totals for sales team and submit
to payroll manager
- Understand studio financials and implement expense management
techniques for cost savings
Leadership/Time Management
- Availability includes days, nights and weekends working in the
studio in order to connect with staff and clientele, in studio
shifts will include at least one night and one weekend day per
week. Minimum of 35 hours per week scheduled in the studio working
independently alongside teachers to check in clients and fully
implement the sales and customer experience processes
- Delegate tasks and duties to sales team
- Ability to troubleshoot and resolve studio emergencies as
needed
- Schedule and lead monthly and quarterly front desk sales team
meetings
- Collaborate with Pure Barre GMs and Leadership to share best
practices and streamline operations and sales processes
- Communication - give and receive coaching within sales team and
serve as a liaison to filter information to the Leadership
Team
- Ensure that all company-wide initiatives are executed in
studio
- Understand the Pure Barre technique, and communicate regularly
with the teacher training team to ensure that the technique is
being delivered consistently and effectively
Staffing and Scheduling
- Oversee the interviewing, hiring, onboarding, training and
development of all studio sales staff
- Continuously identify and develop high potential employees
while giving in the moment feedback and coaching when
necessary
- Collaborate with Director of Operations & Product and Pure
Barre GMs to update staff protocols as needed
- With Director of Operations & Product, analyze class schedules
to maximize utilization and attendance
- Own studio scheduling process including making necessary
changes in scheduling software (both ClubReady and When I Work)
Merchandise
- Work with VP of Operations & Talent and Director of Operations
& Product to strategically plan what product is needed and execute
orders to support client needs and strategize sales and
offers
- Change out retail floor and design displays weekly
- Oversee inventory and move between studios if necessary
Special Events and Partnerships
- With Director of Operations & Product and Director of
Marketing, organize and staff on-site pop-up classes, trunk shows,
in-studio food samplings, etc.
- Attend events and book new leads, sign up new members and close
immediate sales
- Identify, follow-up with and track sales leads generated from
events
Building/Studio Maintenance
- Be knowledgeable with troubleshooting any and all equipment
issues, including sound systems and backup systems, and minimize
the use of external technicians
- Ensure the studio is maintained and desk staff are properly
executing regular cleanings
PROFESSIONAL EXPERIENCE / QUALIFICATIONS
- Passionate about people and fitness
- Superior verbal, written, organizational, and interpersonal
skills
- Relates well to people; inspires trust, and builds credibility
and strong relationships quickly
- Astute in managing multiple relationships and the ability to
keep an eye on the big picture/strategic objectives while, at the
same time, handling the details of the day to day business
- Resourceful; able to solve problems and move forward without
having all the answers
- Bachelor's degree preferred
- Studio/retail management experience a plus
COMPENSATIONSalary range $62,400-$70,000 commensurate with
experience (includes base salary and monthly commission). Benefits
include paid vacation and the option to participate in company
subsidized health insurance and 401K plan. Additional perks include
unlimited free Pure Barre and CycleBar classes at all our NYC
studios, a generous discount on athletic apparel sold in-studio,
athletic dress code, and plenty of room to grow with our incredible
team!
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Keywords: Pure Barre, Fairfield , GENERAL MANAGER, Executive , New York, Connecticut
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