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Senior Director of CRM

Company: VirtualVocations
Location: Jackson Heights
Posted on: October 19, 2024

Job Description:

A company is looking for a Sr. Director Relationship Marketing (CRM) to drive customer engagement and retention strategies.



Key Responsibilities

Develop and manage a comprehensive CRM strategy to enhance customer loyalty and growth
Analyze customer journeys to identify key moments for engagement and support growth
Collaborate with cross-functional teams to create data-driven campaigns and manage the CRM budget


Required Qualifications

15+ years of experience in CRM strategy and program growth
Extensive experience in email and direct mail marketing channels
Proficiency in customer data analytics and technology partnerships, especially with CRM platforms
Experience managing complex campaign strategies across diverse regions and segments
Servant leader mentality with a focus on team culture and collaboration

Keywords: VirtualVocations, Fairfield , Senior Director of CRM, Executive , Jackson Heights, Connecticut

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