Front Desk Associate (NYC) Onsite
Company: East River Medical Imaging, PC.
Location: New York
Posted on: October 19, 2024
Job Description:
Career Opportunities with East River Medical Imaging, PCA great
place to work.Careers At East River Medical Imaging, PCCurrent job
opportunities are posted here as they become available.Subscribe to
our RSS feeds to receive instant updates as new positions become
available.Location: Multiple Locations on the Upper East Side, New
York, NYShift Hours: 12p-8p (Evening Shift)Please email your
resume, the days and hours you are available to work and the date
you can start to HR@eastriverimaging.com in addition to the online
application.Summary:At East River Medical Imaging, our mission is
to consistently provide the highest quality and availability of
diagnostic imaging with compassion and comfort for our patients.
Each of our physicians is certified by the American Board of
Radiology. Together, they represent all areas of sub-specialty
medical imaging, including cross-sectional, musculoskeletal,
oncologic and neuroradiology. We are currently seeking a full-time
Front Desk Associate to join our team. The Front desk associate is
the first person that our patients encounter when visiting our
locations, and it's critical that you are helpful, warm, and
inviting. You'll be responsible for monitoring the flow of people
entering the office and managing a heavy patient volume, providing
relevant information and directing patients and visitors as
appropriate.
- Maintain a positive attitude and a professional appearance
- Exhibit the ability to multitask without being overwhelmed
- Payment processing including running insurance estimates
- Update patient information including contact information in the
system
- Ensure insurance authorizations are in place
- Ensure patients are cleared for all exams including but not
limited to CT, MRI, PET/Nuke scans, X-ray, Sonograms
- Other duties as assignedTo perform the job successfully, an
individual should demonstrate the following competencies:Problem
Solving: Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully; Develops alternative
solutions; Works well in group problem solving situations; Uses
reason even when dealing with emotional topics.Customer Service:
Manages difficult or emotional customer situations; Responds
promptly to customer needs; Solicits customer feedback to improve
service; Responds to requests for service and assistance; Meets
commitments.Adaptability/Dependability: Follows instructions,
responds to management direction; Accepts criticism and feedback;
Adapts to changes in the work environment; Changes approach or
method to best fit the situation; Manages competing demands;
Commits to doing the best job possible by working the necessary
hours to complete assignments; Keeps commitments; Meets attendance
and punctuality guidelines; Responds to requests for service and
assistance; Takes responsibility for own actions; Completes tasks
on time or notifies the appropriate person with an alternate
plan.Quality: Demonstrates accuracy and thoroughness; Looks for
ways to improve and promote quality; Applies feedback to improve
performance; Monitors own work to ensure quality.Language Ability:
Ability to respond to common inquiries, read, write and comprehend
instructions, correspondence, and memos. Ability to effectively
present information in one-on-one, small and large group situations
to customers, clients, and other employees of the
organization.Reasoning Ability: Ability to solve practical
problems, interpret a variety of instructions furnished in written,
oral, diagram, or schedule form and define problems, collect data,
establish facts, and draw valid conclusions. Ability to deal with a
variety of variables in situations where only limited
standardization exists.Qualifications:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential
functions.Education/Experience:
- High School Diploma and 2 years college experience or 2 years'
experience in healthcare or a combination of education and
experience
- Knowledge of basic insurance and medical terminology
- Knowledge and adherence to HIPAA laws and compliance
regulationsSkills:
- Project and time management skills
- Ability to work with a minimum of supervision while
understanding the necessity for communicating and coordinating work
efforts with other employees
- Strong work ethic and emphasis on attention to detail
- Excellent customer service, communication, and organization
skills
- Communicate professionally with patients, physicians, and
staffComputer Skills:To perform this job successfully, an
individual should have knowledge of MS Outlook, MS Word, RIS-IC,
PACs, Royal solutions.Supervisory Responsibilities:This role has no
direct supervisory responsibilities.The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently
exposed to work near moving mechanical parts. The employee is
occasionally exposed to fumes or airborne particles, risk of
electrical shock, and risk of radiation. The noise level in the
work environment is usually moderate.Physical Demands:The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.The employee must regularly lift and/or move up to 10
pounds, frequently lift and/or move up to 25 pounds, and
occasionally lift and/or move up to 50 pounds. Specific vision
abilities required by this job include close vision, distance
vision, peripheral vision, depth perception, and ability to adjust
focus. While performing the duties of this job, the employee is
regularly required to stand; walk; use hands to finger, handle, or
feel; reach with hands and arms and talk or hear. The employee is
frequently required to stoop, kneel, crouch, or crawl. The employee
is occasionally required to sit; climb or balance; and taste or
smell.The above job description is not intended to be an
all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions and perform any other
related duties, as assigned by their supervisor.
#J-18808-Ljbffr
Keywords: East River Medical Imaging, PC., Fairfield , Front Desk Associate (NYC) Onsite, Other , New York, Connecticut
Didn't find what you're looking for? Search again!
Loading more jobs...